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AI-powered self-improving agents for Retail operations
Marketing & Growth
Campaigns planned, personalised, and launched - with optimisation built in.
Customer Experience & Service
Quickly resolve customer queries and hand-off complex queries to a human.
Store & Field Operations
Frontline hiring, training and store audits - all automated end to end
Merchandising & Commerce Operations
SKU lifecycle and product launches, automated end to end, across every channel.
Supplier, Vendor & Marketplace Ops
Vendor onboarding and compliance - from documents to live ERP record, in one workflow.
Planning & Decision Intelligence
Demand, inventory, and executive intelligence, running continuously.
And more 140+ happy
clients across globe
Use Cases
AI for Retail
Integrations
How we help you go live in days
Connect your systems and integrations
We connect to your existing stack, POS, ERP, CRM, and the systems you already run across your entire business.
Launch in 3 week
Your first agent goes live on a real workflow, so you see it working on your own data within the week.
Automate at scale
Once the first workflow proves out, we expand it across every store, region, or channel it applies to.
Drive measurable revenue
The system monitors and learns from every run and improves the workflow without you rebuilding it.
“NuPlay Analytics lets us aggregate our data independently and run quick queries ourselves. The process is faster and more independent.”
“NuPLAY helped us create shopping journeys that listen, adapt, and respond to each customer's unique needs and enabled us to deliver on our brand promise.”
“Having the agent create the campaigns for us is great as it accurately finds the right people and builds the segments better than a human would have.”
“With NuPLAY, we can go from campaign idea to launch in under 30 minutes. That speed makes a real difference in our competitive market.”
