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AI agents that get better on the job
Our agentic systems handle the repetitive work your teams do now, and improve at it the longer they run.
And more 140+ happy
clients across globe
Impact delivered
500+
Workflows live across sectors
20M+
transactions handled monthly
99%+
accuracy on defined workflows
<1s
end-to-end response latency
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Metrics that matter
Outcomes that drive real business value, across every workflow.
60%
Faster Processing
Complex operational workflows automated fully, end to end.
5X
Faster Build Speed
From use case to working system in just a few weeks.
30+
Early Cost Savings
Operating costs drop noticeably within the first three months of use.
55%
Year-One Savings
Cost reduction more than doubles by the end of year one.
The part competitors don't have
Most AI agents are static after deployment. NuPlay agents improve with every run, making the next one better.
Here's what that looks like on a real workflow, settling an insurance claim. Toggle to see it before and after NuPlay.
One platform, purpose-built agents for every function.
Resolve issues end to end
Agents handle tickets and calls start to finish, with full context and clean escalation the moment a human is needed.
Triage and route every incoming issue is understood, categorized, and sent the right way.
Refunds and orders process refunds, fix order problems, and update records without a human.
Escalate with context hand off to an agent with the full history attached, not a cold transfer.
Turn contacts into pipeline
Agents qualify inbound and outbound, move deals faster, and keep the CRM current so reps work only the deals that matter.
Qualify and score every lead is qualified and ranked before it reaches a rep.
Book the meeting hot leads go straight to a booked slot on the calendar.
Keep CRM current activity, notes, and stages update automatically after every touch.
The helpdesk that never sleeps
Agents answer employee questions, screen candidates, and run onboarding steps around the clock.
Answer employees HR, IT, and policy questions resolved instantly, any hour.
Screen candidates first-round screening and interview scheduling run on their own.
Run onboarding new-hire steps and checklists completed without manual chasing.
Marketplace back office, automated
Agents onboard sellers and brands, run catalog operations, and handle vendor queries and disputes.
Onboard sellers new brands and sellers set up and verified without ops overhead.
Run catalog ops listings, updates, and corrections handled at volume.
Resolve disputes vendor queries and disputes triaged and closed automatically.
Run campaign ops at volume
Agents engage and nurture leads, respond to reviews, and run campaign operations across channels.
Nurture leads the right follow-up reaches every lead, at the right time.
Respond to reviews reviews and inbound queries answered fast, on brand.
Run campaign ops repetitive campaign tasks executed across channels without manual work.
ROI you can measure instantly
30%
76% + or higher
100k+
5%+
Our Platforms
Conversational AI for enterprise customer-facing teams.
AI voice and chat agents that engage, qualify, and resolve - built for reliable production. More than chatbots: branded AI agents that scale with your business.
The enterprise workflow engine for AI-native operations.
Automate back-office workflows, connect your tech stack, and orchestrate AI across the business - all from one secure, production-ready platform.
How we work with you
How we work with you
01. Design & Architect
We start with your workflows, mapping processes, defining AI and human roles, and designing the architecture before any code is written. The result is a production plan, not a slide deck.
02. Build & Deploy
We build the system - assembled from tested platform primitives, not generated. You receive a finished product running in production. Not a pilot. Not an SDK with a wishlist. A system we stand behind.
03. Improve in Production
Deployment isn't the end. Our training harness learns from real-world performance & feeds improvements back into the system. Your AI gets better over time without making workflows fragile.
Why NuPlay?
Purpose-built Agents
Connects to your CRM, ERP, ticketing, warehouse, & telephony systems out of the box.
Self-improving by Design
Every interaction improves your agents through continuous learning and real production feedback.
Unified Platform
Build, deploy, monitor, and improve every AI agent from one unified platform.
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Live in Weeks, not Quarters
Deploy enterprise AI agents quickly, without lengthy implementation or complex integration projects.
Built for enterprise standards.
Every time. At scale.
Your data stays yours
Client data is never used for training. Claims, documents, and conversations stay private and customer-controlled.
Firm-level data isolation
Each customer environment is logically isolated to prevent cross-tenant access and data leakage.
Audited and tested regularly
Security controls are continuously tested and reviewed by independent specialists regularly.
