NuPlay AI named in the CMP Prism for Voicebot / Conversational IVR

CMP Research publishes the Prism, an independent market map that scores vendors across Analyst & User Perspective (how progressive the technology is) and Marketplace Perception (market confidence). NuPlay AI appears in the 2026 edition, placed in the Core Performing cluster. The evaluation was conducted prior to the company's 2026 rebrand.

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The Prism evaluates vendors across three dimensions: user sentiment, analyst assessment, and market presence. A Core Performing placement indicates validated market presence and production-grade delivery, evaluated under the company's previous brand identity, prior to its 2026 rebrand to NuPlay AI. The full report is available directly from CMP Research.