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Trusted by retail’s leading brands
“NuPlay helped us create shopping journeys that listen, adapt, respond and deliver on our brand promise.”
Osher Karnowsky, General Manager, Jomashop
“We now engage every high-intent lead at the right moment, at any volume, without adding headcount.”
Jeff Mayerl, President, Kohler Energy
“Support isn’t a cost centre, it’s a brand touchpoint that shapes every customer relationship.”
VP, Customer Care, Leading US Women’s Fashion Group
“Support isn’t a cost centre, it’s a brand touchpoint that shapes every customer relationship.”
Harshal Kale, Deputy Director – Customer Success, Myntra
of calls resolved without a human.
more conversions via AI-led outreach.
faster query resolution
reduction in average handle time.
reduction in average handle time.
pipeline protected annually.
order tracking across every brand
calls handled per day.
reduction in CX cost.
lead throughput without added headcount
of WISMO calls resolved without a human
faster issue resolution.
