Employee lifecycle managed & powered by AI agents

From first interview to helpdesk support, NuPlay AI powers every step for your workforce.

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How NuPlay runs your employee journey

Recruitment & Onboarding

Screens candidates and books interviews over voice & chat.

Collects documents and sets up system access & payroll.

Answers new-hire questions in any language 24/7.

Explore recruitment & onboarding
48%

Faster time to hire.

Employee & IT Support

Handles shift swaps and schedule changes.

Raises and routes tickets to the right team.

Answers leave, policy, and benefits questions instantly.

Explore employee & IT support
98%

of HR and IT requests resolved.

Payroll Management

Answers payslip, tax, and deduction questions instantly.

Captures hours, overtime, and leave for accurate pay runs.

Flags discrepancies before payday, not after.

Explore payroll management
38%

of pay discrepancies resolved.

Agents that improve with every run

NuLoop finds where your automation fell short and fixes it, so it keeps getting better after go-live.

Trusted by leading enterprises

Read more stories
Unifi logo

“NuPlay delivers compliance updates in a day, and confirms every employee received them.”

Head of Internal Communications, Unifi

Unifi Image
First Mid Logo

“NuPlay handles HR questions, leave requests, and onboarding, so HR doesn’t have to.”

Chief People Officer, First Mid Insurance

First Mid Image
Leading Airline Operator logo

“NuPlay has helped us streamline screening and interview scheduling across airport zones.”

Talent Acquisition Lead, Leading Airline Operator

Leading Airline Operator logo
Leading Us Women's Fashion Group logo

“NuPlay made IT support effortless for every associate, in every store.”

VP, IT Service Desk, Leading US Women’s Fashion Group

Leading Us Women's Fashion Group image
92%

reduction in manual screening time.

increase in overall team productivity.

faster interview scheduling.

of password resets resolved instantly.

74%

of candidates screened without recruiters.

of core workflows automated.

recruiter hours saved every week.

self-service IT support for every store.

2x

faster time to interview scheduling.

higher query resolution rate.

drop in early-stage candidate loss.

fewer IT tickets to the service desk.

400+ pre-builtintegrationsfor HR and IT

Frequently asked questions

Still have a question? Connect with us

What is an AI agent for employee experience?

What is an AI agent for employee experience?

It is an AI system that holds real conversations with candidates and employees and takes action on their behalf. NuPlay agents recruit and onboard new hires, resolve HR and IT requests, and manage pay questions inside your existing systems, over voice and chat.

How is NuPlay different from an HR chatbot or self-service portal?

How is NuPlay different from an HR chatbot or self-service portal?

Chatbots answer FAQs and portals need a login. NuPlay agents reach employees over voice or chat wherever they are, complete tasks in your HR and IT systems, and bring in a person only when the request needs one.

Does NuPlay work for frontline and deskless workers?

Does NuPlay work for frontline and deskless workers?

Yes. Store associates, warehouse staff, and delivery teams often don’t use email or intranets. NuPlay reaches them on a regular phone call or WhatsApp, with no new app to install.

Can NuPlay handle payroll questions securely?

Can NuPlay handle payroll questions securely?

Yes. NuPlay verifies the employee before sharing any pay details, reads only the data it needs from your payroll system, and keeps a full audit trail of every interaction.

What happens when the agent can’t resolve a request?

What happens when the agent can’t resolve a request?

It escalates to the right HR or IT team member with the request, the employee’s details, and the full conversation history, so no one has to repeat themselves.

Which HR and IT systems does NuPlay integrate with?

Which HR and IT systems does NuPlay integrate with?

NuPlay connects to HRMS, ATS, ITSM, payroll, and collaboration tools such as Workday, SAP SuccessFactors, ServiceNow, Slack, and Microsoft Teams. It reads live data and writes updates back.

How does NuPlay keep employee data secure?

How does NuPlay keep employee data secure?

NuPlay is ISO 27001, ISO 42001, and SOC 2 Type 2 certified. Data is encrypted in transit and at rest, each environment is isolated, and your data is never used for training.

How long does it take to go live?

How long does it take to go live?

Deployments are measured in weeks, not quarters. A forward deployment engineer takes the first agent live in production and scales it across the function.