Customer and employee experience for your business

Our AI agents solve complex challenges in insurance, finance, and lending.

Book a demo

Trusted by leading retail and consumer brands across the US and India.

One platform for every industry

Insurance

Quotes & Renewals

Share quotes, chase renewals and win back lapsing policyholders.

Claims Intake

Log claims, collect documents and set clear next steps.

Policy Servicing

Answer coverage, billing and policy-change questions instantly.

Explore insurance

Financial Services

Lead Qualification

Qualify every lead and check eligibility on the first call.

Onboarding & KYC

Collect documents, verify KYC and activate accounts faster.

Account Servicing

Handle balance, statement and card requests end to end.

Explore financial services

Collections & Mortgage

Payment Reminders

Remind borrowers before due dates, in their own language.

Payment Plans

Agree payment plans and log promises to pay, within your policy.

Mortgage Lead Qualification

Contact and qualify every mortgage lead, then book a loan officer.

Explore collections & mortgage

How we help you go live in days

Day 1

Connect your systems and integrations

We connect to your existing stack, POS, ERP, CRM, and the systems you already run across your entire business.

Day 7

Launch in 1 week

Your first agent goes live on a real workflow, so you see it working on your own data within the week.

Day 21

Automate at scale

Once the first workflow proves out, we expand it across every store, region, or channel it applies to.

Day 50

Drive measurable revenue

The system monitors and learns from every run and improves the workflow without you rebuilding it.

25%

Increase in team productivity.

“We’ve turned cumbersome manuals into interactive AI assistants, dramatically increasing productivity.”

Explore more

3-4x

Improvement in lead qualification.

“As Agentic AI reshapes customer experiences in BFSI, it’s not about replacing humans but enabling teams.”

Explore more

98%+

Lead contact coverage.

“NuPlay took first-touch and qualification off our loan officers’ plate.”

Explore more

Faster loan eligibility checks.

NuPlay took the slowest step out of our lending journey and made it the fastest.

400+ pre-builtintegrations

Trusted by leading enterprises

Frequently asked questions

What can AI agents do for insurance and financial services?

They handle the high-volume conversations across the customer lifecycle: quotes and renewals, claims intake, lead qualification, onboarding and KYC, account servicing, payment reminders and payment plans.

Which businesses is this built for?

Insurers and brokers, banks, lenders and fintechs, investment platforms, mortgage lenders and collections teams.

How do the agents handle regulated conversations?

They follow your approved scripts and disclosures, verify identity before sharing account details, and log every conversation for review.

How long does it take to go live?

Most teams connect their systems on day one and launch in about three weeks. From there, the agents take on more volume until they run at scale.

Which systems do the agents work with?

They plug into the stack you already run, including your CRM, policy administration, loan origination and collections systems.

What happens when an agent cannot resolve a request?

It hands the conversation to the right person with the full context, including the policy or account history and what has already been tried, so nobody has to start over.

How do the agents get better over time?

NuLoop reviews every conversation, finds where a workflow fell short and fixes it, so performance keeps improving after go-live.

Is our customer data secure?

Your data is never used for training. Each environment is isolated, and the platform is built to enterprise security and compliance standards.

Built to enterprise standards

Every system ships with enterprise-grade security, governance, and compliance as standard.

Your data stays yours - Never used for training. Claims, docs, and conversations stay private.

Firm-level isolation - Each environment is isolated to prevent cross-tenant access.

Independently audited - Controls tested and reviewed regularly by independent specialists.

Customer and employee experience for your business

Trusted by leading retail and consumer brands across the US and India.

One platform for every industry

Insurance

Quotes & Renewals

Claims Intake

Policy Servicing

Financial Services

Lead Qualification

Onboarding & KYC

Account Servicing

Collections & Mortgage

Payment Reminders

Payment Plans

Mortgage Lead Qualification

How we help you go live in days

Connect your systems and integrations

Launch in 1 week

Automate at scale

Drive measurable revenue

400+ pre-builtintegrations

Trusted by leading enterprises

Frequently asked questions

Still have a question? Connect with us

What can AI agents do for insurance and financial services?

Which businesses is this built for?

How do the agents handle regulated conversations?

How long does it take to go live?

Which systems do the agents work with?

What happens when an agent cannot resolve a request?

How do the agents get better over time?

Is our customer data secure?

Still have a question? Connect with us

Built to enterprise standards

Ready to put agents to work in your business